Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Our reception and telephone lines are open all day Monday to Friday at the times stated below:
The doctors are available for appointments at the following times:
09.30 - 12.30
08.40 - 11.30
09.30 - 11.30
14:30 - 17:30
15.00 - 17.30
The surgery is closed Monday to Friday between 18:00 - 08:00 and at weekends and bank holidays. If you need emergency cover during these times and call the usual number 01293 782057 our answerphone will advise you of the out-of-hours service details.
Medical cover is provided by NHS ADVICE LINE RING 111 from your landline or mobile . Calls are free.
You will be triaged by a nurse / doctor and appointments will be arranged to see a doctor if this is required.
There are also minor injuries and ailments clinics at the following locations:
NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.
The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.
You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.
It is tailored to include listings on specific services available to you across Sussex and East Surrey.
Out of hours care
For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy. Alternatively, attend our walk in service:
See a GP at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA
Opening times until 8 January 2018
After 8 January 2018 these times will be extended to
Minor Injuries Unit at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA
9am-8pm, 365 days a year
Alternatively you can access medical advice by calling 111 ( NHS advice line). A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
A&E is for life threatening/serious conditions. Please DO NOT attend A& E for routine ailments. Ring 111 (National Helpline), who will refer you to the most appropriate service for your needs.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
We are closed on Tuesday 25th & Wednesday 26th December 2018
We will reopen at 0800hrs Thursday 27th December 2018
We are closed on Tuesday 1st January 2019
We will reopen from 0800hrs Wednesday 3rd January 2019
If you need to see a doctor urgently over the Christmas period additional services are available at Caterham Dene Hospital during the following times:
Between 10am - 6pm
Between 10am - 2pm
MONDAY TO FRIDAY (including Bank Holidays) from 18 December until 31 January
4pm - 8pm
CLOSED CHRISTMAS DAY
The address is Caterham Dene Hospital, Church Road, Caterham, CR3 5RA. All appointments are available on a walk in basis, or by calling NHS 111. Please note that if capacity if filled you will be directed to the NHS 111 service to assess your needs and direct you to the most suitable alternative service.
We are closed from Friday14th April 2017and will re-open at 08.00 on Tuesday 18th April 2017.
Crawley Urgent Treatment centre located at Crawley Hospital will treat most injuries or illnesses that are urgent but not life threatening. This is open 24hrs a day 7 days a week. Tel number: 01293 600300 x4141
For Minor Injuries you can also attend Caterham Dene Hospital. Tel number 01883 837500. The hours of opening are:
You can also contact 111 for medical advice.
Please avoid attending A&E at East Surrey Hospital if at all possible unless life threating
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