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When We Are Closedclosed_sign

The surgery is closed Monday to Friday between 18:00 - 08:00 and at weekends and bank holidays. If you need emergency cover during these times and call the usual number 01293 782057 our answerphone will advise you of the out-of-hours service details.

Medical cover is provided by NHS ADVICE LINE  RING 111 from your landline or mobile .  Calls are free.

You will be triaged by a nurse / doctor and appointments will be arranged to see a doctor if this is required.

There are also minor injuries and ailments clinics at the following locations:

  • Crawley 24 hour Minor Injuries Unit at Crawley Hospital. Telephone 01293 600300
  • Caterham Dene Hospital Minor Injuries Unit. Telephone 01883 837512Queen Victoria Hospital Minor Injuries Unit. Telephone 01342 414000 (open 08:00 - 22:00 daily)

NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.

The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.

You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.

It is tailored to include listings on specific services available to you across Sussex and East Surrey.

Out of hours care

For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy. Alternatively, attend our walk in service:

See a GP at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA

Opening times until 8 January 2018

  • Sat 10am-6pm
  • Sun 10am-2pm
  • Mon-Fri including Bank Holidays, 4pm-8pm

After 8 January 2018 these times will be extended to

  • Sat 9am-8pm
  • Sun 9am-2pm
  • Mon-Fri including Bank Holidays, 4pm-8pm

Minor Injuries Unit at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA

9am-8pm, 365 days a year

RING 111

Alternatively you can access medical advice by calling 111 ( NHS advice line).  A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

 

A&E is for life threatening/serious conditions. Please DO NOT attend A& E for routine ailments. Ring 111 (National Helpline), who will refer you to the most appropriate service for your needs.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website